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Mynhilda Nortje-Raseala

1 reviews | Active since Sept 2019

24 Jul 2020, 05:24

Eugene Marais Hospital

<div>I am in Eugene Marais Hospital ICU for the past 2 weeks. Last night at shift change a nurse named Nthombi came on duty, she came in with lots of attitude and she did not want to be here, she said it in her own words. She shuffled me around like I was less than nothing. I felt so scared, I couldn't defend myself as I was too weak. I managed to get breath and I screamed for help. Mr Vuma came in and helped me. He apologized and managed to calm me down as I was in a very very fearful space. I haven't slept the entire night as I was scared that she would smother me with a pillow and say it was an accident. I really pray that I can get out of here soon. Nurses like Nthombi needs to work in the morgue, not in ICU where our life's are in her deadly hands! </div>

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Replies (2)
Life Healthcare
Life Healthcare's reply24 Jul 2020, 16:09
Official
 
Hi Mynhilda, 
 
We are sorry to hear about your experience. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon. 
 
As this matter involves personal information and data, we cannot share any updates via Hellopeter. 
 
Please don't hesitate to contact us should you not hear anything. 
MN
Mynhilda Nortje-Raseala's update25 Jul 2020, 05:21
Reviewer Update
Dear Management at Eugene Marais Hospital, I would like to sincerely thank you for coming to my help so swiftly. I was assisted by a Nurse named Sithembile Mkhize during the night. I want to sincerely thank you for employing staff like her. She has not only restored my faith in our health system, but also Eugene Marais Hospital. She is the most caring and supportive and kindest nurse I have met thus far at your hospital. She is the reason why people trust nurses and helps us get better. Thank you so much. I had a very peaceful sleep and felt safe again. I most definitely recommend 5 Stars. Thank you so much!