DD
Duane D

1 reviews | Active since May 2010

14 Oct 2024, 13:46

Negligence

My comatose wife was taken to the emergency ward at Life Entabeni hospital just before 09h00. The normal took place , the ward doctor , the blood tests . Now a few hours has passed and at 13h00 no update , she just lying there without any treatment. I enquire to the male nurse as to what's the delay , are the blood test results come back yet ? Theale nurse indicated that the tests are back and one more test for ammonia levels still not back . However she is been admitted to a high care ward or ICU when a bed becomes available. Now if this is the case ICU or High Care , means this is a serious event and one would expect treatment to commence with immediate effect and not to simply wait for a bed without any treatment for hours, not even a drip. It's simple , if you don't have the space , the patient should be transferred to a facility that has the space . This is simply negligence considering the severity.

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Replies (1)
Life Healthcare
Life Healthcare's reply15 Oct 2024, 08:57
Official
Dear Duane, Thank you for sharing your concerns. We understand how crucial timely care is in such situations. Thank you for leaving your details with us, our team will be contacting you directly to assist further. Sincerely, Life Healthcare Team