AW
Anuschka W

1 reviews | Active since Aug 2022

26 Sept 2023, 20:07

Most horrid experience at this place!!! Never go here, don't ignore the bad review...

My sister has been suffering with lower abdominal pain for months now, and one night she was hysterical in pain and was rushed to Life Healthcare hospital/Roseacres. When she arrived she had to wait hours on end until 2 in the morning to be helped whilst she was in pain only for them to tell her that nothing is wrong... So she asked them how the hell is nothing wrong if she's constant in pain so they referred her to a gynaecologist to do further inspection. After many failed attempts of getting a hold of said gynaecologist she finally got a hold of her and the gynaecologist then said that she suspects endometriosis to which an operation needs to be done. So a date for the surgery was booked and we were told to arrive first this at 5-6am in the morning, which makes absolutely no sense as the Doctor only starts with her operations at 10am? Not to mention my sister was in pain all the time and she was put at the very bottom of the list. (We had to wait at this hospital from 6am to 5pm so we were well over pi**ed at this point!) We were not informed about anything. Not even about what time my sister will be operated or how manieth she was on the list, nada. When she was finally operated and returned to her room at around 3pm, she was crying in pain because when they inserted the drip for pain, her tissue blocked the pain meds, and so it never worked for her pain... Imagine the excruciating pain that she must've felt? She was cut open and excess tissue was removed from her insides so I can only imagine how absolutely painful it must've been. After that, we had to wait 2 extra hours for the doctor to come and speak to her and discharge her, only for the doctor to send somebody to see my sister. So basically my sister was waiting all day for answers as to what was going on with her, only for the doctor to still leave her clueless. The person whom the doctor sent never even specified what my sister had to do to keep her dressing clean. Absolutely no communication! And THEN, to make things even worse, a week later, today, my sister felt a ****** gauss come out of her intimate area, only to find out that these imbeciles forgot it inside of her!!! What absolute nonsense!!!

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Replies (1)
Life Healthcare
Life Healthcare's reply27 Sept 2023, 08:27
Official
Hi ****chka,

Please be advised that we have shared your contact details and escalated this matter to hospital management, someone will be in touch soon.

Regards,
Life Healthcare