BM
Bongiwe M

1 reviews | Active since Nov 2016

03 Mar 2020, 10:45

Mercantile Hospital mess.

I was recently admitted at mercantile hospital on 26 to 28 February 2020, the ward was not clean, the equipment is not up to standard, the bed the put me on I was not working and it did not have remote, the remote was not working for tv services, the bathroom were so smelly I really don't know what was happening, the nurses that is another issue in that hospital, they don't care, the doctor will examine you and tell them what to do and need to be done, for bloods, xrays, scans, medication to be given etc, when the doctor leave it will be like they were told nothing, when you remind them they will be cross with you and act as if the doctor did not say anything and that shift change I am not sure if they update each but I don't think so because other shift come knowing nothing, you can die there because of negligence to mercantile staff.

0
Replies (2)
Life Healthcare
Life Healthcare's reply03 Mar 2020, 13:48
Official
Hi Bongiwe, 
 
Thank you for sharing your feedback. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.
As this matter involves personal information and data, we cannot share any updates via Hello Peter.
BM
Bongiwe M's update03 Mar 2020, 14:30
Reviewer Update

Good day

It is not the 1st time having problem with mercantile, I reported the incidents at the matron in charge last time, they said the same thing that they will come back to me, till today, and still experiencing problems nothing has changed.