TW
Trish W
1 reviews | Active since Nov 2020
20 May 2024, 08:50
MD Physicians(Emergency room consultants) at Life hospitals
I would give a zero if it was a option - The ER rooms at the Kingsbury Life hospital in the Western Cape are now managed by MD Physicians and they have decided that medical aid schemes are no longer accepted for emergency treatment...we make sure we have medical aid so should an emergency happen we have piece of mind we covered for treatment but at life hospitals in the western cape thats not the case _ this is unacceptable!
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Life Healthcare's replyOfficial
22 May 2024, 09:20Hi Trish W,
Thank you very much for bringing this to our attention. We assure you that this is not the standard of service and care that we strive to provide to our patients. For this, we do apologise.
We've escalated this matter to hospital management and someone should be in touch soon. Please don't hesitate to contact us should you not hear anything.
Many thanks,
Life Healthcare
Life Healthcare's reply22 May 2024, 09:20
Official
Hi Trish W,
Thank you very much for bringing this to our attention. We assure you that this is not the standard of service and care that we strive to provide to our patients. For this, we do apologise.
We've escalated this matter to hospital management and someone should be in touch soon. Please don't hesitate to contact us should you not hear anything.
Many thanks,
Life Healthcare