TJ
Tilla J

1 reviews | Active since Feb 2012

01 Feb 2024, 15:12

Lost Healthcare

What a horrible experience to go to your emergency room. Besides not being treated well, i had to go to a different doctor and was admitted to hospital to have my medical emergency taken care of. what is quite bothersome, is that you keep submitting all kinds of different claims to my medical aid to get the useless service you provided paid for. putting stuff on the claim that was not even a problem when i got there. you did not submit a claim for what i went to your facilities. Embarrassing. i have sent a request for someone to contact me regarding the happenings at your hospital, did not get any contact yet. do not use this hospital. you will be turned away and will have to go to different service provider to have the job done. now i understand why there was no one in Emergencies (thought that was quite impressive as other places usually have a few people that needs to be seen to, but in this case, i am sure people in distress chooses a different hospital to go to.

0
Replies (2)
Life Healthcare
Life Healthcare's reply02 Feb 2024, 09:06
Official
Hi Minette, We are sorry to hear about your experience. We've escalated this matter to hospital management and someone should be in touch soon. Please don't hesitate to contact us should you not hear anything. Many thanks, Life Healthcare
TJ
Tilla J's update18 Apr 2024, 12:18
Reviewer Update
It has been more than 2 months, you must either have a really big back log of complaints or you not caring about the horrible service you deliver trumps that. either way, very sad.