AF
Angelique F
1 reviews | Active since Feb 2025
14 Feb 2025, 16:09
Life Wilgeheuwel
On the 5th of October 2024 I rushed my mother to Life Wilgeheuwel hospital, and she need led to be admitted and because she’s not on any medical aid we were required to pay R63000 up front before she could be admitted, fast forward to 2025 all I have been getting are demand letters of outstanding amounts and when I call the hospital I get sent from pilar to post. When I sent Vasthnie Naicker and Juanita Miller proof of payments on the 31st of January and the 4 of February I get no response from them besides that the account is with head office then I get sent a letter of demand. I am flabbergasted by this treatment and all I want is to get to the bottom of this nightmare and move on with my life
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Replies (1)Life Healthcare's replyOfficial
17 Feb 2025, 18:53Hi Angelique F,
Thank you for taking the time to review us, we appreciate your valuable feedback. We strive to provide an overall excellent service for our patients.
We would appreciate the opportunity to find out what contributed to your low rating. Please send your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=wfAxF0C7 so that your feedback can be addressed directly to the appropriate person.
We do hope to turn this around for you.
Many thanks,
Life Healthcare
Life Healthcare's reply17 Feb 2025, 18:53
Official
Hi Angelique F,
Thank you for taking the time to review us, we appreciate your valuable feedback. We strive to provide an overall excellent service for our patients.
We would appreciate the opportunity to find out what contributed to your low rating. Please send your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=wfAxF0C7 so that your feedback can be addressed directly to the appropriate person.
We do hope to turn this around for you.
Many thanks,
Life Healthcare
