LIFE WESTVILLE RIP!

Westville PRIVATE hospital

I am a first time mum who happened to use a gyne who practices at Westville hospital

I am actually writing this review still admitted in hospital!

In all honesty you guys have made this the worse experience one could ever go thru!

Where do you want me to begin?

Firstly i waiter for a bed in maternity for 3 hours ... before admission because its a busy baby weekend!

Secondly the rooms are dusty and dirty... we had to whip down our own food trolley to eat!

Thirdly your staff is just rude!Not all of them hats off to two pleasant ladies who assisted me on my first night and i prayed they never go go home!

The first lady Wendy.. rude!Needs some people s****s... the second lady oh my GOD even worse! We complained to higher management about her same time and nothing was done

We requested a private room.. one lady says no there is none and next minute we signing for one.. confusion?

The room was only ready at 4 which is ridiculous to be honest!We waited for the room and to be charged is insane because we never used the room privileges

Being a private room.. I hardly ever saw the nurses unless just for pressure or someone comes with food ... my bed didnt work and my bell too.... 2nd Night now and im waiting for maintaince to come sort the bell out!

My room here is also dusty.. we cleaned it ourselves!

There is an awesome lady named remona from nursery who possibly was only awesome someone to work with.. londiwe as well the night staff and the cleaning lady wendy

The rest needs attitude adjustments and to realise they work in a place where its their duty to help someone!

They choose this pathway in life, we didnt choose it for them!If i am at work im there to do my work and not expect to do my own business!

I will not be fitting the bill for private ward until they compensate me for doing things on my damn own!

Really? My medication gets left on the table but my file says i took it? Come hours later and the cleaner asking if i must throw it away? I had to then take my own medication? And dosage under what?

Okay the nursery staff.. AWESOME

Honestly this hospital is horrific and unless life or death would i ever be back to this establishment!

I will also spread the word to family and friends.. not forgetting discovery medical aid having this as one of their listed hospitals?

Poor service , unhygienic .. unimaginable