TH
Tashiel H
1 reviews | Active since Feb 2018
15 Dec 2023, 19:08
Life westville hospital mixed patient prescriptions and don’t care to correct it
Nurse mixed my wife’s medication prescription and don’t give a **** about trying to get it corrected. We’ve been calling from 12 and nobody gives a ****. We are told to call on Monday. My wife doesn’t have medication for the entire weekend and is in severe pain. If we didn’t check the script she could have died. Nurse Nmkebe has a terrible attitude, this profession should be about CARE, but for some ****s it’s just a job!
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Life Healthcare's replyOfficial
18 Dec 2023, 07:29Good day, Tashiel H,
Thank you for taking the time to review us, we appreciate your valuable feedback. We assure you that this is not the standard of service and care that we strive to provide to our patients. For this, we do apologise.
Please advise which Life Hospital this is? and kindly send us your contact details, by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=O1r2Dgxq, and it will be escalated to the appropriate department to investigate. Someone will contact you in due course.
We look forward to hearing back from you.
Many thanks,
Life Healthcare
Life Healthcare's reply18 Dec 2023, 07:29
Official
Good day, Tashiel H,
Thank you for taking the time to review us, we appreciate your valuable feedback. We assure you that this is not the standard of service and care that we strive to provide to our patients. For this, we do apologise.
Please advise which Life Hospital this is? and kindly send us your contact details, by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=O1r2Dgxq, and it will be escalated to the appropriate department to investigate. Someone will contact you in due course.
We look forward to hearing back from you.
Many thanks,
Life Healthcare