wW
werner W

1 reviews | Active since Dec 2013

16 Mar 2025, 11:15

Life is negligent also when collecting money!

My daughter went to life st James for care. I went in early the morning did all the afmin and submitted to them my pre auth from my med aid. Some time later i receive a bill from life showing that the med aid refused to pay. I enquired by them the claim details ect ect that they supp**** to me and i took it up with my med aid. I was informed by my med aid that there is a 180day period for the hospital to submit the claims that they know as all med aids has this. Not only was they late but they used the wrong med aid number and when i said wrong totally wrong i have all the documents that proves this The hospital failed to submit the claim in time. I went back to the hosp and stated my case as someone at the hospital fid not do their job to submit a claim i am not going to pay a fee they must ho ask that person who failed to do their job for the money. I was informed they will get back to me. Welllll they didn't get back to me they just handed me over to debt collectors. And that person who did not do their job probably sleeps sound. I will not pay due to your negligence stop harassing me

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Replies (2)
Life Healthcare
Life Healthcare's reply17 Mar 2025, 11:28
Official
Good day, Werner W, Thank you very much for bringing this to our attention. We are sorry that you were disappointed. We have shared your contact details with hospital management for investigation and feedback. Many thanks, Life Healthcare
wW
werner W's update16 Jul 2025, 15:20
Reviewer Update
The emails didn't stop
😡😡😡