Life Hospitals - Entabeni sucks

I was hospitalized in Dec 2017 at Entabeni Life Hospital. I received a call from some lawyers a few days ago that I owe the hospital an amount of R3000. I find it so strange that I could not be reached to be informed that my medical aid had not paid this account. To claim form my Gap cover, the claim needed to be done within 4 months. This time has now elapsed as more than 12 months have passed. Such a shame, when I contact the hospital they could not get hold of me but sent me numerous SMS's and letter of which I did not receive but received all the calls from their lawyers. I will never use Life hospitals again, quick to hand you over but makes not effort to ensure the patient is aware of the outstanding bill.