Life Healthcare take advantage of a Disabled Pensioner.

A good friend was visiting SA from the UK a couple of months back sadly needed to be booked into Flora Clinic for a procedure. Given the circumstances the clinic demanded payment upfront. My friend (after receiving substandard treatment) left the hospital to recover at home. and had incurred a credit on his bill. I wish to add the my friend is both blind and a pensioner, it seems the hospital have given him the run around for over 5 weeks now each time he makes contact with the hospital there is another new reason for them not to refund him. IT took a month for them to put my friend in contact with the right people and since then, Mr. Kampare has given my friend the run around . Excuses have been that he was on leave and couldn't attend, then he was attending, but the were battling with the paperwork, then the paper work was in and payment send to to be released (o the 8th November) - but it would take 10 - 15 days, these days lapsed on the 29th November - and now the hospital's license to process the payment has expired, so my friend has to wait another week or so. The country shuts down slowly for Christmas from next week - at this rate my friend will be left in the cold this winter.

It is a shame how this clinic treats their patients. It shows South Africa in a horrible light overseas as well.

what a bitter pill to swallow.