Life Healthcare Refund - Incapable to deliver or banrupt?

<div>I received a notification that a refund due to me on 13 January 2021. 20 January I send the bank detail, claim form and ID copy as requested I follow-up in writing to on 17 February to see what is going on with the payment but received no reply on 5 March receive e-mail from LHCRefund with claim form again I provided all the information again with proof of previous e-mails On 19 April I received another e-mail from LHCRefund with claim form again I provided all the information again with proof of previous e-mails I also requested that a manager contact me to see how we can resolve this matter- this did not happen Proof that info was e-mailed to **** to expedite payment. Nobody contacted me. In the interim we are going without while Life Healthcare draw interest on my funds. for over 3 months It seems .that Life Healthcare do not want to refund - Are you bankrupt or is this a **** from your *********** staff to look busy and do nothing&nbsp;</div>