SM
Sisonke M
1 reviews | Active since Jul 2022
18 May 2024, 14:38
Life Healthcare Mercantile Hospital in Gqeberha
We got to Life Mercantile hospital at 11:45 and now it's 14:40. My sister can't even breath properly, her flu is bad. She's been through to Triage but that's about it, she is very weak and we being told that she needs to wait. Not much communication is being made by the nurses.
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Life Healthcare's replyOfficial
22 May 2024, 09:23Good day, Sisonke M,
Thank you very much for bringing this to our attention. We apologise for the negative experience.
We've escalated this matter to hospital management and someone should be in touch soon. Please don't hesitate to contact us should you not hear anything.
Many thanks,
Life Healthcare
Life Healthcare's reply22 May 2024, 09:23
Official
Good day, Sisonke M,
Thank you very much for bringing this to our attention. We apologise for the negative experience.
We've escalated this matter to hospital management and someone should be in touch soon. Please don't hesitate to contact us should you not hear anything.
Many thanks,
Life Healthcare