Life Healthcare has ***********, rude and untrained admin staff. Be careful, otherwise you'll end up paying whilst belonging to a scheme

Guys no no no we need Life Healthcare to become a better place than it already is. The staff is ***********, I don't know whether they're underpaid. I was hospitalized at Life St Dominic's in December last year. It was during the week and I was discharged a few days later. I received a call from a rude lady there saying I should go there to pay my bill...I was amazed and told her I belonged to a scheme. She rudely told me the scheme doesn't wanna pay. Shame, the girl was extremely rude. I called my scheme to check...I was told the claim was rejected because there was no authorisation. I called the hospital and spoke to another lady there who told me she was not the one who was supposed to phone for an authorisation and was not at fault. I was thrown from pillar to post when trying to rectify this....their fault. I ended up getting tired of it. I received recently a letter of demand from their lawyers that I must pay. I AM NOT PAYING A CENT!!! I am not employed by Life St Dominic's, I was a patient. The fact that you have *********** staff isn't my baby. And I want you to remove my name from your lawyers, I will have to also contact my lawyers and maybe sue you for putting my name in disrepute. I am now listed on the Credit Bearuex with a bad payment profile. You MUST rectify that ASAP. One of the service providers is still not getting paid because of this authorisation. And that is the Cardiologist and Physio. Those people must be paid or should have been paid by now, had your staff did what they are getting paid for. I am giving you 14 days to rectify this. And if I were to advise you, you should fire your *********** staff or retrain them. The same goes for St Mary's in Mthatha. I AM NOT PAYING A CENT!!!. I wish there could be a Netcare hospital in Mthatha otherwise St Mary's staff is as good as dead.

I want these rectified. FOURTEEN WORKING DAYS IS WHAT I AM GIVING YOU.