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Erica N
1 reviews | Active since May 2016
31 Jan 2020, 09:20
Life Healthcare
This only refers to the accounts department. Doctors and Nurses receive a 5vfrim me which makes this so sad. Receiving threatening messages about a measly R111+ a bit of change constantly. When I was admitted on Friday, my husband went to pay, however there was no person to receive the payment. When he was querying, then he was told about another amount outstanding from 2015. Where is the control? In East London we have no option but to use Life Healthcare, not like PE where we have options. In August, our Medical Aid paid in excess of R300 000,00 and in March way over R200 000,00 and now these threats for R111. Really? Is it really such a bad thing for us if your accounts Dept is so far behind.
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Replies (1)Life Healthcare's replyOfficial
06 Feb 2020, 15:56Hi Erica,
Thank you for sharing your feedback. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.
As this matter involves personal information and data, we cannot share any updates via Hello Peter.
Please don't hesitate to contact us should you not hear anything.
Life Healthcare's reply06 Feb 2020, 15:56
Official
Hi Erica,
Thank you for sharing your feedback. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.
As this matter involves personal information and data, we cannot share any updates via Hello Peter.
Please don't hesitate to contact us should you not hear anything.
