JR
Johannes R

1 reviews | Active since Jan 2024

26 Nov 2024, 15:45

Life Health care

I previously wrote a review about my nightmare experience with Life Eugene Marais Hospital. On 4th February 2023 I had a freak accident and was admitted in above-mentioned hospital under the PMB medical conditions of my medical aid. After 10 days I was released, then my problems started. The hospital claimed I owe R14000+, which I didn't know about. They handed me over to attorneys in Durban who started to harass me to pay. I didn't accept it and did my own investigation. The lawyers told me there was no funds, but it was a lie, it was a short payment from medical fund, because they was waiting for certain clinical information from a doctor why he took longer theatre time than that was booked. Nothing happened and attorneys keep harassing me about payment. Then I to my surprise found out the admin at hospital send the request to WRONG doctor., no wonder there was no response. How can I be held responsible for someone's *********** actions? I asked the hospital for there reactio but all is silent. I really want to know what is going on. J. C van Rooyen ID: ***

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Replies (1)
Life Healthcare
Life Healthcare's reply27 Nov 2024, 07:18
Official
Hi Johannes R, Thank you for taking the time to review us, we appreciate your valuable feedback. At Life Healthcare we are committed to caring for your health and wellbeing, and we are sorry to hear that you were dissatisfied with the level of care and treatment provided to you. We have shared your details with hospital management for investigation and feedback. Kind regards, Life Healthcare