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mroelofse M

1 reviews | Active since Apr 2014

23 Oct 2020, 08:26

Life Groenkloof, bad admin

Close to three months after visiting the hospital, I get an SMS saying that I owe them money. No email, no invoice, no details on how to get a payment to them. Really? Am I supposed to chase THEM for money THEY want? Very unprofessional.

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Replies (1)
Life Healthcare
Life Healthcare's reply23 Oct 2020, 10:02
Official
Hi Mari,  
We are sorry to hear about your experience. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon. 
 
As this matter involves personal information and data, we cannot share any updates via Hellopeter. 
 
Please don't hesitate to contact us should you not hear anything.