HF
Heidi F

1 reviews | Active since Sept 2019

21 Nov 2023, 16:27

Life Fourways - Get a life

How is it possible that for months on end, a private hospital has ZERO air-conditioning in half its wards. My son had a procedure in July and it was untenable, even in Winter. It is now 34 C outdoors and indoors whilst I am ill. Does Life know that air-conditioning can be repaired?? Serviced?? The care of its patients first line is to make patients comfortable. Life fails in this regard, hopelessly. Just an add on, I had to wait 5 hours for some water to be brought to me, despite asking several times, poor. No food offered at all until I asked after 13 hours! You guys need desperately to sharpen your performance.

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Replies (1)
Life Healthcare
Life Healthcare's reply23 Nov 2023, 10:15
Official
Hi Heidi F, We appreciate you taking the time to review us. We strive to achieve clinical excellence and quality care, and we are sorry to hear that you were disappointed by our efforts. Your contact details have been shared with the relevant department for investigation and feedback. Many thanks, Life Healthcare