RM
Ronela M

1 reviews | Active since Nov 2016

29 Sept 2021, 11:54

LIFE BEDFORD HOSPITAL GET YOUR ACCOUNTS DEPARTMENT TO DO A PROPER JOB, WHY REFUND ME AND CLAIM IT AFTER

LIFE BEDFORD ACCOUNTS CALLED ME TO SAY I HAVE A REFUND I OVER PAID AND I IGNORED IT FOR SOME TIME AND THEY KEPT ON SENDING ME SMS TO CLAIM THE REFUND WHICH I DID , 4 MONTH DOWN THE LINE I GET A CALL THAT I OWE THE HOSPITAL THE SAME MONEY THEY REFUNDED ME , AND THEY NOW SENDING ME FINAL DEMAND, WHY DID YOU REFUND ME IN THE 1ST PLACE

0
Replies (1)
Life Healthcare
Life Healthcare's reply29 Sept 2021, 14:17
Official
Hi Ronela, 

We are sorry to hear about your experience. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.
 
As this matter involves personal information and data, we cannot share any updates via Hellopeter. 
 
Please don't hesitate to contact us should you not hear anything.