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Fatima B
1 reviews | Active since Jan 2024
02 Nov 2024, 12:10
Lack of feedback on request for 1 statement showing all debits and credit for the 2024 year.
On 29 Aug I made payment of R1707.00 shared with Regardt de Lange. There are currently 2 accounts Invoice ref – *** for R1350.49 and Invoice *** for R1409.29. Flora is reporting the Invoice with ref – *** for R1350.49 as unpaid. I cannot see the allocation of Receipt ref – ***) dated 29 Aug for R1707.00. I have requested 1 statement showing all debits and credit for the 2024 year. I have not received a response
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Replies (2)
Life Healthcare's replyOfficial
04 Nov 2024, 09:28Good day, Fatima B,
Thank you for taking the time to review us, we appreciate your valuable feedback.
We have shared your details with the finance team for feedback.
Many thanks,
Life Healthcare
Life Healthcare's reply04 Nov 2024, 09:28
Official
Good day, Fatima B,
Thank you for taking the time to review us, we appreciate your valuable feedback.
We have shared your details with the finance team for feedback.
Many thanks,
Life Healthcare
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Fatima B's updateReviewer Update
09 Dec 2024, 20:00Good day,
I received a response to my communication dated 4 November 2024. However, another letter has been issued stating that I still owe R1,350.49. I am still unable to see the allocation of the payment I made on 29 August for R1,707.00. The letter is quite threatening, stating: "We therefore request that you settle this account by no later than 01/01/2025 to avoid legal action for the full recovery of the debt."
Please allocate my payment, advise on the outstanding balance, and kindly refrain from sending me further threatening letters.
FB
Fatima B's update09 Dec 2024, 20:00
Reviewer Update
Good day,
I received a response to my communication dated 4 November 2024. However, another letter has been issued stating that I still owe R1,350.49. I am still unable to see the allocation of the payment I made on 29 August for R1,707.00. The letter is quite threatening, stating: "We therefore request that you settle this account by no later than 01/01/2025 to avoid legal action for the full recovery of the debt."
Please allocate my payment, advise on the outstanding balance, and kindly refrain from sending me further threatening letters.