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warren G

1 reviews | Active since Mar 2018

28 Oct 2025, 11:17

Just simply poor and unacceptable standard of analyzing my condition

My experience at this hospital was devoid of any real care by the specialist/doctor. I went in for an emergency with excruciating joint pain and obvious virus. After tests, X rays, scans etc I was informed it was a does of "man flu" given some.api killers and sent home. The "man flu" went on for.weeks with headaches, joint pain, persistent cough, fever etc. Weeks later I finally felt better but the same returned a few months later. I went to.my GP who reviewed everything from the hospital tests. To say they were shocked was understatement there were very obviously some issues that should have been treated urgently. Partly collapsed lung, fluid in the one lung, possible pneumonia, blood tests that showed an underlying condition. I am a pensioner so it really hulit hard. After giving a poor review in Google theu said fill in an online complaint form l. This was done but do you thing anyone has ever got back? Not a single person. I stick to my comment on Google. Never will I.go.back to this hospital emergency or not. In conclusion the nursing staff were extremely attentive and kind. My gripe is certainly not leveled at them

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Replies (1)
Life Healthcare
Life Healthcare's reply28 Oct 2025, 11:38
Official
Dear Warren G, Your review concerns us. We would like to escalate your concern to the facility so it can be properly addressed. Please send your contact details to us by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=CFETRU3J so that the relevant facility manager can engage with you directly and address the matter with the doctor. Quality lies at the core of our values as we offer excellence in clinical care and service delivery at all levels, and we aim always to have a patient-centred approach and to make personal care a reality at every interaction. We are sorry to hear that you never got to experience this. Kindly send us your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=CFETRU3J, and it will be escalated to the appropriate department to investigate. Someone will contact you in due course. We hope to hear from you soon. Many thanks, Life Healthcare