OM
Obakeng M

1 reviews | Active since Sept 2018

26 May 2021, 13:26

Horrible, traumatic hospital

Life Peglarae hospital in Rustenburg used to be the best hospital in Rustenburg but I cannot believe how that place has changed. My sister was admitted for c section delivery there and after the birth was taken to ICU and eventually passed on. The place has traumatised our family; When we went to fetch my sisters child, he was still in the clothes he wore the day before so was clearly not bathed, they also informed us that the birth certificate forms had to be filled in at the public hospital and because of this, my sister never got to sign them and the child was without a birth certificate for 2 weeks whilst we dealt with the funeral, at the ICU it seemed that anyone could just enter, in our case even non family members were allowed to see my sister, and on going to identify the body, we had to go in two's because of "COVID controls" and the nurse was extremely rude to a family who just found out they lost their daughter who had just left them with a new born and child under 2yrs old. I wouldn't dare advise anyone to go to that hospital, it has really bruised us.

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Replies (1)
Life Healthcare
Life Healthcare's reply26 May 2021, 14:25
Official
Hi Obakeng, 
 
We are sorry to hear about your experience. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon. 
 
As this matter involves personal information and data, we cannot share any updates via Hellopeter. 
 
Please don't hesitate to contact us should you not hear anything.