Horrible service

I've been working in medical aid long in enough to notice and resent horrible service especially from a health care provider. On the 10th of November I resembled a trobbing headache with unbearable joint pain and abdominal pain while on my way to Butterworth(my parents) I specifically told the doctors this has been persistent even after my Ovarian Cysts procedure and Kidney Stones treatment.

I was angry when I got to Life St Georges because the physician there only came to a resolution that I've got tension from my work (which I last attended in a while) by just pressing on my muscles without any blood tests or investigative tests to find a diagnosis. I continued to head to Life Mercantile where I assured DR Shaahid Kajee that there must be a problem because I'm no longer sleeping even with my sleeping pills because I am in pain. I had already verbalized that my paid which is an antinflammatry and pain med isn't working anymore. He gave me a panado and prescribed further pain medication. This doctor appeared to be agitated and overworked, with no patience to do his job to investigate the matter. After 30 minutes of "investigating" he came back to me to state that blood tests are "perfectly fine" but to my surprise there is something totally different on my patient result sheet from pathcare. S-bicarbonate is critically low. My mind instantly reverts to metabolic acidosis which can be caused by diabetic ketoacidosis. Lower serum bicarbonate levels within the normal range are associated with kidney function decline. (I had specified that I've had kidney stone problems). C-reactive protein - indicating inflammation in my body which can be a sign of alot of health conditions. High levels of globulin- in the blood can indicate a number of conditions, including:infections, inflammatory diseases and Immune disorders, liver damage A high level of gamma-glutamyl transferase- can indicate liver damage or problems with your bile ducts If he had checked blood tests results dated the 6th of November, he would have seen that there were positive nitrite indicating an UTI...

Doctors that I pay for from my own damn pocket will do their outmost best to solve my medical issues whether they "like it" or not. Gone are the days where black people weren't socially aware and educated.

I know for a fact that treating a patient in severe pain isn't the easiest task but, how am I still perishing in pain 2 days after I saw a Physian and GP from your hospital/s?

I am requesting the business to investigate the matter. Unfortunately I won't be paying for any of the services done on that day unless Doctors/team does a root cause analysis. The doctor advised to do a head CT scan for the headache, when have a CT scan ever confirmed a headache/migraine? It just eliminates serious conditions such as stroke and head bleeding. A CT scan is often the first imaging test ordered for headaches because it's quick, easy to use, and widely available. However, CT scans expose patients to a low dose of radiation, so their use should be limited. Also, CT scans can't diagnose migraines. Your highly paid doctors are lazy. Why couldn't an MRI be done? What's not going to happen is having to go to a private hospital to pay for ineffiecient treatment, I should have gone to Dora or even Butterworth hospital.

The business needs to get back to me with an investigative solution as I am still in this predicament. Prescribed meds aren't working and I am not going to pay for another ER claim or any claim for that matter while my problem is still lingering. Kindly contact me on *** or via email *** with an advised solution. I am really not taking this poor service. I've been very sickly this year, I won't be failed by the public and private sector hospitals like my sister.