RS
Rachael S
1 reviews | Active since Feb 2019
21 Oct 2019, 14:54
HORRIBLE SERVICE!!
Dr SN Naiker(Gynecologist) Life Carstenhof :
I called in today to ask about the consultation fee, the receptionist then gave me the price to which I rep**** “when is your earliest appointment” , she continued by asking if I was on medical aid or not, I told her yes, however my savings are currently depleted they will renew in January, I was ok with paying cash. She rudely said “are you that sick you can’t wait two months”. I’m trying to have a family and have had many operations and health issues in the past. Whoever she is, she is horribly unprofessional and very insensitive. I told her to not even give me a date, I don’t want to see the Dr anymore.
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Replies (1)Life Healthcare's replyOfficial
24 Oct 2019, 16:23Hi Rachael,
Thank you for sharing your feedback. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.
As this matter involves personal information and data, we cannot share any updates via Hello Peter.
Please don't hesitate to contact us should you not hear anything.
Life Healthcare's reply24 Oct 2019, 16:23
Official
Hi Rachael,
Thank you for sharing your feedback. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.
As this matter involves personal information and data, we cannot share any updates via Hello Peter.
Please don't hesitate to contact us should you not hear anything.
