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puseletso D

1 reviews | Active since Jun 2013

20 Aug 2020, 13:14

Highly Dissapointed and Defeated

I am a Continues visitor at Die Wilders Hospital Pretoria, However each time I seem to call either through the Reception on *** or the Baby Clinic on *** , I am received with un-professional Receptionist who doesn't even allow me to fully explain what I am requesting. In most cases I end up having to listen to what they have to tell me even though I am the one making the call. This has happened to me in numerous occasions and I have let it go however on the 20-08-2020 was the last straw, where I was sent via phone from reception to Baby clinic Department with no help nor feedback of what I was asking. I am highly disappointed in the frontline workers of the Hospital as they are the Image of the Hospital Brand.

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Replies (1)
Life Healthcare
Life Healthcare's reply20 Aug 2020, 15:16
Official
 Hi Puseletso,  We are sorry to hear about your experience. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.  As this matter involves personal information and data, we cannot share any updates via Hellopeter.  Please don't hesitate to contact us should you not hear anything.