IS
Imboyam S

1 reviews | Active since Jun 2019

20 Aug 2020, 14:18

Hidden fees,already going through a lot as a country but there are ppl who are using this time to rep off other people

Making money out of people ,went to Kingsbury Hospital To get tested for covid19 June.when I got there I was told to pay R850 cash for the test which I paid it in cash I left after than.they email me my results in two days.recently i been getting sms that i own them R635 .and today they emailed me a statement .I called in they explain that the R635 was for consultation with the Doctor .when I asked what consultation bcz I only got tested and i was not told about the extra R635 bcz there was no consultation done than the test that i came there for please advise what procedure i can follow with this regards

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Replies (1)
Life Healthcare
Life Healthcare's reply20 Aug 2020, 15:20
Official
 
Hi Imboyam, 
 
We are sorry to hear about your experience. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon. 
 
As this matter involves personal information and data, we cannot share any updates via Hellopeter. 
 
Please don't hesitate to contact us should you not hear anything.