Health Neglected: Life The Glynnwood Only Offers Apology, No Follow-Up

I was admitted at Life The Glynnwood Hospital on 7–8 August 2025. After raising a complaint about the poor care I received, the hospital responded with a formal feedback letter. While they apologised and admitted to several lapses (including the lack of physician notes at my discharge), my key concern has still not been resolved.

Instead of rectifying the situation by arranging for me to be seen by a physician, the hospital has only issued an apology — as if that is enough. I even emailed the Nurse Manager on Tuesday to please arrange for me to see a physician, but I have received no response.

This lack of follow-up continues to put my health at risk. An apology means nothing if there is no action to correct the problem.

I expect Life The Glynnwood to take this seriously, arrange for me to be reviewed by a physician at their cost, and stop treating patient health as an afterthought. If this is not resolved, I will escalate the matter to the Health Professions Council of South Africa (HPCSA) and my lawyers.