JM
James M
1 reviews | Active since Apr 2021
23 Apr 2026, 13:01
Harassment - Unallocated payment - Ref number: ***
We have been continuously harassed for an outstanding amount that was paid last year 28/01/2025. We have escalated the matter a few times to the credit control division of Life Health Care. We received communication on 10 April 2026 that the matter was escalated to banking again. The last email was sent by me on the 20 April 2026 and to date we have not received any response regarding the allocation of the payment.
How many other patients are being harassed daily for payments that has not been allocated because of incompetence within your system
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Life Healthcare's replyOfficial
23 Apr 2026, 13:35Good day,
Thank you for bringing this to our attention. We apologise that our service did not satisfy your expectations.
We would appreciate the opportunity to contact you. Please send your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=8sWFOXjP so that we can escalate this to the appropriate department within the hospital.
We look forward to hearing back from you.
Many thanks,
Life Healthcare
Life Healthcare's reply23 Apr 2026, 13:35
Official
Good day,
Thank you for bringing this to our attention. We apologise that our service did not satisfy your expectations.
We would appreciate the opportunity to contact you. Please send your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=8sWFOXjP so that we can escalate this to the appropriate department within the hospital.
We look forward to hearing back from you.
Many thanks,
Life Healthcare