Getting the middle finger from Life Healthcare

I have a really disappointing situation with Life Healthcare.

The hospital side was good, no complaints. Medical aid paid for all, no hassle.

But a year later, I started getting suspicious sms demanding payment. Not sure what this was about, I started following up, I found this was life healthcare and there was a co payment due. Poor health care is still stuck in the 1800's and not aware of cybercrime strategies via smishing. May they will get this right, somewhere in the next 100 years.

So I requested a statement. I had to phone twice and ask for this statement. Firstly I spoke to Tasha who was not really interested in assisting. Secondly I spoke to Motsepe who was not interested in assisting, when asked for statement, she did not really care. I then had to ask her a 2nd time to do this.

This department does simply not care about the people and treats you like *******, no interest and no assistance.

So payment was made and now I ask for a invoice, no assistance and no help. I have asked multiple time and still no help.

Help healthcare is absolutely not worth it, rather use a different service provider, because to the health group, you are only the Rand's they can extract from you.