TN
Thandeka N

1 reviews | Active since Nov 2024

24 Nov 2024, 04:45

*********** from Accounts Department

The worst service ever from the accounts *** department was admitted in January at Life Wilgeheuwel Hospital Account number the medical aid authorisation number *** but up today they haven't sent the bill to the medical Aid instead they pushing the bill to me, The medical aid has confirmed multiple times that they haven't receiced the bill.I have spoken to Samantha de Klelk several times on the phone but she hasn't send the proof that she billed the medical aid.i have even email her 2 twice but the service is hopeless. Recently I spoke to Leona she toke my cell number and gave me empty promises.

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Replies (1)
Life Healthcare
Life Healthcare's reply25 Nov 2024, 13:42
Official
Dear Thandeka N., Thank you for your feedback regarding your experience with our accounts department. We sincerely apologize for the inconvenience you've faced. Thank you for leaving your details, our team will be in touch with you soon. Best regards, Life Healthcare Team