Fourways Life Health care is BAD.

This review involves my wife and i. On 2 seperate occasions we seaked medical assistance at Fourways Life Healthcare - 26 August 2021 & 12 December 2021.

1. The service and patient care there is wack. One gets assistance only when they shout out for help. 2. The staff at the casualty do not provide one with sufficient information, this includes the doctors on call.

With my experience when i had to go remove my stitches, i asked the casualty and doctors why they calimes using incorrect codes instead of emergency. I was told thats how they claim, and i asked what constitutes an emergency,of which my injury was an emergency,i received no answer just assurance that they will ammend and resend claim to my medical aid. Post that j asked if i am liable for any bill,i was advised no, but now my account has been handed iver to a collection company.

When i query the bill, i am told the hospital and doctors charge seperately,something which was not mentioned to me when i seaked medical assistance,of which in the night i paid additional monies ti the doctor.

With my wife,she seaked assistance on the 12th of December of which she only recwived the invoices today,inclusive of threatening emails,where as this is the first time she is contacted by this health “care” group.