RK
Rick K

1 reviews | Active since Jul 2021

30 Nov 2021, 15:52

Flora Hospital

My wife who is 34 weeks pregnant started complaining about chest pain and i called Dr Mcminn's office which requested that I take her to the Maternity ward immediately. Got to the hospital and was directed to the Maternity ward. The nurse started doing all the tests and requested that I go back to reception to open a file. The receptionist requested my medical aid card and ID, which I provided. The receptionist then asked if I have the R12000 co-payment before admission can be done, I immediately called Gems to ask why the hospital is requesting a co-payment of R12000. The consultant then advised that he does not understand because authorization was never requested from the hospital. I took my wife home in absolute agony and severe chest pain. I know this report will make no difference, but someone somewhere will read this and know that Flora is a money hungry institution. R12000 to get admitted with a medical aid is absolutely ridiculous.

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Replies (1)
Life Healthcare
Life Healthcare's reply30 Nov 2021, 16:22
Official
Hi Rick, 
 
We are sorry to hear about your experience. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon. 
 
As this matter involves personal information and data, we cannot share any updates via Hellopeter. 
 
Please don't hesitate to contact us should you not hear anything.