FLORA DID NOT SUBMIT CORRECT ACCOUNT TO MED AID

I went for a procedure at Flora clinic in May and paid the upfront deposit required which I was informed would be reimbursed by my medical aid Discovery.<br> Flora submitted an invoice to Discovery rather than a full detailed account so the claim was rejected.<br> I can't believe Flora admin don't know what the largest medical aid company in South Africa require to process a claim.<br> Now I have submitted the claim to Discovery but it is outside the claim limit period so it has been rejected again.<br> A VERY POOR SHOW FROM LIFE FLORA CLINIC.