SH
Sue-Anne Henning
1 reviews | Active since Mar 2026
08 Mar 2026, 10:35
Eugene marais hospital
EUGENE MARAIS LIFE HOSPITAL.
On 5 March 2026 around 20h00, we rushed our 2 year old boy to the emergency unit, he had a fever of 39.5° and he threw up non stop, he even threw up in the reception area. The people at the front desk, was aware of the situation and all she calmly said "there is a two hour waiting period, we will only be able to see him after two hours"
That is pathetic service!!! A fever that high is extremely dangerous.
We left immediatly to another hospital where we helped immediatly.
I would not recommend anyone to go to Eugene Marais hospital.
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Life Healthcare's replyOfficial
09 Mar 2026, 12:00Dear Sue-Anne H,
We appreciate you bringing this to our attention. Please send your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=Bt4x4QOj so we can escalate this to the relevant facility manager who can engage with you directly and address the matter with the doctor.
We would appreciate the opportunity to find out about your experience. Please could you supply your contact details by following the link, https://lifebrand.goreview.co.za/goreview-crm?revid=Bt4x4QOj so that your feedback can be escalated to the relevant Department?
We hope to hear from you soon.
Many thanks,
Life Healthcare
Life Healthcare's reply09 Mar 2026, 12:00
Official
Dear Sue-Anne H,
We appreciate you bringing this to our attention. Please send your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=Bt4x4QOj so we can escalate this to the relevant facility manager who can engage with you directly and address the matter with the doctor.
We would appreciate the opportunity to find out about your experience. Please could you supply your contact details by following the link, https://lifebrand.goreview.co.za/goreview-crm?revid=Bt4x4QOj so that your feedback can be escalated to the relevant Department?
We hope to hear from you soon.
Many thanks,
Life Healthcare