AN
Andiswa N

1 reviews | Active since Feb 2023

26 Jan 2026, 08:23

Emergency unit is no different to a government hospital! No urgency at all!

Presented my daughter at casually with chronic migraine attack at 21:40. She’s 10 years old and has been committing from 9am. She had a pulsating migraine attack and we were asked to wait at reception for over 30 minutes after opening a file for my baby. We only got to be attended to by the casualty doctor over an hour later. All we needed was IV pain treatment and treatment for nausea & vomitting. I can’t believe paediatric patients aren’t given any preference at all. My daughter could have had a stroke from the pain she was in. I’m disgusted by the service received!!!

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Replies (1)
Life Healthcare
Life Healthcare's reply26 Jan 2026, 09:21
Official
Dear Andiswa N, We appreciate you bringing this to our attention. We set a high standard for ourselves, and we are sorry to hear this was not met in your experience. Please send your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=AUqImBZG so that your feedback can be addressed directly to the appropriate person. We hope to hear from you soon. Many thanks, Life Healthcare