Dr's at casualty /trauma didn't check me through and returned me 3 times and saying it's not a major problem

Dear Dineo D, We appreciate you bringing this to our attention. We apologise that our service did not satisfy your expectations. We would appreciate the opportunity to find out what contributed to your low rating. Please send your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=zJWYbqjT so that your feedback can be addressed directly to the appropriate person. We hope to hear from you soon. Many thanks, Life Healthcare