Dr K Singh from Glynnwood hospital has no professionalism

My boyfriend took his mother to go see Dr K. Singh at Glynnwood hospital. Her appointment was for 1pm. When my boyfriend’s mom asked the lady when they will see the Dr, the lady could not answer. By 14h30 (an hour and a half later) they still did not see the Dr. My boyfriend and his mother left the Dr room as they eventually were told that the Dr is not even in the rooms (after asking when will they see the Dr an hour or so previously). They can’t even phone their patents to reschedule the appointment or let them know the Dr is running late. There is absolutely zero professionalism from the Dr which is unacceptable. My boyfriend’s mom is in so much pain and needs to have her issues sorted but clearly the Dr does not care one bit. This is shocking coming from a Dr.