MP
Maya P

1 reviews | Active since Apr 2018

21 Sept 2020, 08:02

Dr Gordon, you're a absolute terrible Dr!

So disappointed in your hospital. Took my babygirl, 7 weeks old on Tuesday 15/09/2020 to your casualty as she seemed to be having something like a seizure. The Dr at the emergency Dr Gordon didn't even spend 3 minutes checking her out and listening to her symptoms. Then walked away and I never saw him again. The casualty nurse gave her some Calpol and disappeared too. He advised that because she doesn't have a fever he cannot do anything for her, this is after I explained that I done the most to get her fever down she had the whole afternoon. He sent us home and advised me to get Calpol. I've never in my life felt so helpless! We got home and she did the same thing again. I rushed her to Life Roseacres hospital. The BEST medical care ever. The nurses were so helpful, listened to each and every concern we had as new parents. My daughter got admitted ASAP as the Dr at the emergency advised that it sounds like she's experiencing Apnea attacks. They immediately ordered blood tests, xrays and a EEG. She's been in hospital ever since. Close to a week. Getting the absolute best care. She was born at Bedford, both paeds and my gynae is based there but rest assured I will never put foot at that hospital again. Now can you guys PLEASE explain to me how your Dr couldn't even care to keep her for observation or if he didn't think it was important atleast call out her Paed to make sure? How does a 7 week old go home yet no one even made an effort to atleast try to check what could be wrong. My child's life was in your hands, she is so small and re**** on your medical help. I am definitely not going to leave things at this because it can he someone else's newborn next. So so so disgusted. You guys failed me as a parent and failed my little babygirl. NB. Not every newborn parents are paranoid, we got better things to do than to in and out at hospitals for nothing, so if you see us don't keep brushing things off.

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Replies (1)
Life Healthcare
Life Healthcare's reply21 Sept 2020, 12:20
Official
Hi Maya, We are sorry to hear about your experience. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.
 
As this matter involves personal information and data, we cannot share any updates via Hellopeter. 
 
Please don't hesitate to contact us should you not hear anything.