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Alexandra I

1 reviews | Active since Jul 2022

19 Aug 2026, 16:37

Double billing Groenkloof Hospital

After not receiving one bill for 10 months, (I paid in full at hospital) Groenkloof hospital handed me over for “outstanding bill”. I sent fully paid invoice (that I luckily kept). They are harassing me even though my pop has been sent and paid in full on the night I was at the ER. They are now looking to double bill me for 2 hospital beds (as showed in my invoice that was paid for). Sort out your admin

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Replies (1)
Life Healthcare
Life Healthcare's reply25 Aug 2026, 12:17
Official
Good day,

Thank you for bringing this to our attention. At Life Healthcare, we are committed to caring for your health and well-being, and we are sorry to hear that you were dissatisfied with the level of care and treatment provided to you.

We would appreciate the opportunity to contact you. Please send your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=Rdg6PIfl so that we can escalate this to the appropriate department within the hospital.

We look forward to hearing from you.

Kind regards,
Life Healthcare