pP
pvertongen P

1 reviews | Active since Aug 2017

25 Apr 2023, 11:59

Don't not go to Fouways Hospital

Dint not go to this hospital. I went to the emergency unit on the 28th of September 2022. The doctor was hurting me so bad, he took the needle toe numb my hand and moving in needle inside the wound. This is the first time I saw a doctor saw a doctor does that. We left we paid for the doctor that tried to hurt me as much as he could. We went to the nurse in the front she confirmed nothing is outstanding. I made a complaint about the doctor till today I have not heard from the director that was supposed to phone me. Then on the 28th of February Fourways life send me and sms to say this is the last time they will I form me about the outstanding money for a procedure I phone the hospital immediately to find out what this is for. Then Truelove Gugu tell me they emailed it to the wrong email. I updated all my details on the 28th of September The I receive another sms to say they have handed me over. How is that possible if they did not even follow the correct process. I made payments twice no update invoice from this hospital.

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Replies (3)
Life Healthcare
Life Healthcare's reply25 Apr 2023, 12:16
Official
Hi Pauline,

Thank you for getting in touch. Please be advised that we have shared your contact details and escalated this matter to hospital management, someone will be in touch soon.

Regards,
Life Healthcare 
pP
pvertongen P's update29 May 2023, 11:52
Reviewer Update
No one from accounts phoned me
Just received this today which is incorrect amount.
Still no updated invoice from the hospital with the payments I have made.

We demand IMMEDIATE & FULL SETTLEMENT of your OVERDUE FOURWAYS HOSPITAL acc. Pay R620.71 today. Call *** quote ***
Life Healthcare
Life Healthcare's reply29 May 2023, 12:20
Official
Your query has been forwarded to the hospital.

Regards,
Life Healthcare