BM
Bukhanyile M

1 reviews | Active since Sept 2018

02 Jun 2020, 18:10

Doctor yelled out diagnosis in casualty ward

A Doctor at the St Dominics private hospital yelled at me as well as my diagnosis in a casualty ward, refused to help me, called me "****** irresponsibile" after waiting for over 4 hours to be assigned. Wrote an email complaint and no one attended to me sincce Saturday.

0
Replies (3)
Life Healthcare
Life Healthcare's reply03 Jun 2020, 11:26
Official
 Hi Bukhanyile, 
 
Thank you for sharing your feedback. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon. 

As this matter involves personal information and data, we cannot share any updates via Hello Peter. 

Please don't hesitate to contact us should you not hear anything. 
BM
Bukhanyile M's update08 Jun 2020, 11:35
Reviewer Update
No response or feedback on this yet from the hospital
BM
Bukhanyile M's update13 Jun 2020, 18:10
Reviewer Update
I still have not received any feedback. I'm not sure if my complaint is being ignored by Life Healthcare or the simply do not care. Is it that maybe I need to go the legal route for the breach of Doctor patient confidentiality?