YW
Yazeed W

1 reviews | Active since Jun 2015

26 Dec 2020, 17:23

Disgusting Service Delivery from trained healthcare staff at Die Wilgers Hospital!

Absolutely appalling service from the Life Wilgers Hospital. I was left by trained medical staff in a wheelchair for over an hour in the burning sun! When they finally got to see me i was told to go to another hospital as there were no beds. I uberered myself to Groenkloof Hospital item as I was too weak to drive.

This speaks to two things, one given our frail healthcare system due to Covid the lacks of beds is a real problem. However, as health care etiquette dictates it is incumbent to provide the best service for an ill patient no matter what the CIRCUMSTANCES . I was not even told that they will send an ambulance to transfer me to a facility that has beds! To this end I am disgusted that if this can be done to me? imagine all the patients that are turned away daily, who I have no means of transport or relatives to assist them.

0
Replies (1)
Life Healthcare
Life Healthcare's reply05 Jan 2021, 09:29
Official
Hi Yazeed,  
We are sorry to hear about your experience. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon. 
 
As this matter involves personal information and data, we cannot share any updates via Hellopeter. 
 
Please don't hesitate to contact us should you not hear anything.