LN
Louise N

1 reviews | Active since Aug 2021

23 Aug 2021, 01:13

Disgusted at the service of Wilgehuevel hospital casualty.

My mom was rushed to emergency at 10pm on Sunday night 22 August, as I am typing this I am still sitting in emergency now 01:10 in the morning. Still dont know if she is going to be admitted. The staff are lazy and dont give a **** about the loved ones waiting g on an update, I keep being told to be patient, sitting in the waiting area all you can hear is shouting and laughing in the emergency room. I have never been so disgusted in all my life at the treatment of the patients and us who sit and wait for updates. This unit is shocking to say the least. Pathetic ridiculous service. You should be ashamed of yourselves and how you treat people.

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Replies (1)
Life Healthcare
Life Healthcare's reply23 Aug 2021, 08:51
Official
Hi Louise, 
 
We are sorry to hear about your experience. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon. 
 
As this matter involves personal information and data, we cannot share any updates via Hellopeter. 
 
Please don't hesitate to contact us should you not hear anything.