Mvdw
Marion van der westhuizen

1 reviews | Active since May 2013

29 May 2023, 15:56

disgusted

I received a statement saying I owe Almost R3000. I then called to make an arrangement. The person I spoke to said I can pay any amount. I then agreed to R300 but due to financial difficulties I started paying R100 per month. Now we are handed over to attorneys without calling or emailing even though I am paying. So disgusted in the bad treatment.

0
Replies (3)
Life Healthcare
Life Healthcare's reply29 May 2023, 16:04
Official
Hi Marion,

Thank you for getting in touch. Please be advised that we have shared your contact details and escalated this matter to hospital management, someone will be in touch soon.

Regards,
Life Healthcare 
Mvdw
Marion van der westhuizen's update30 May 2023, 09:03
Reviewer Update
When will someone be in touch. I have tried on numerous occasions to call your account department Tel *** and no one answers. I have called the hospital and cant get hold of anyone. So when will someone call me. This is really unacceptable. I need a call today. You cant just hand people over after making arrangements. What type of place is this.
Mvdw
Marion van der westhuizen's update02 Jun 2023, 09:47
Reviewer Update
So it has been 5 days and no one has even called. This is the service Life health care gives.