Disappointed in Eugene Marais doctors and services

Went to Eugene Marais on Sunday to trauma for a broken phalange, I waited hours during the time of the examination and x-rays, note that I am on a hospital plan, not a medical aid and they processed me like I am on a medical aid so I had to pay today for all the additional Xrays they sent me for, they wrapped my fingers and said I need to see an occupational the****** and gave me a prescription and reference letter. I phoned the occupational the****** and she quoted me R800 for a consultation so I phoned the hospital so I can talk to the doctor who referred me (he himself only examined my Xrays I never saw him) so that I can ask him for another alternative as I do not have that amount of money to pay to see a specialist that will just refer me back to him for an operation, telephone staff in trauma could not help me except provide another phone number to other staff that does not want to help. So here I am with a broken finger that has been poorly wrapped by interns in trauma that may or may not heal. I am disappointed that an orthopaedic surgeon needs an occupational the******'s advice on how to treat a broken finger and that this hospital does not have the equipment to decently splint a broken finger.