Dealing with a medical aid claim going back and forth since August 2019 (6 months with no resolution) due to the Crompton hospital using the incorrect Nappi code

Item: Life Healthcare
Rating: 1
Author: charity M

unhelpful billing department

Helpful (0)

Replies (1)

Life Healthcare's replyOfficial

03 Jun 2020, 11:21

Hi Charity,

Thank you for sharing your feedback. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.

As this matter involves personal information and data, we cannot share any updates via Hello Peter.

Please don't hesitate to contact us should you not hear anything.

Life Healthcare's reply03 Jun 2020, 11:21

Official

Hi Charity,

Thank you for sharing your feedback. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.

As this matter involves personal information and data, we cannot share any updates via Hello Peter.

Please don't hesitate to contact us should you not hear anything.