PS
Paige S

1 reviews | Active since Dec 2024

18 Dec 2024, 10:36

Dalview life health care hospital is such a joke!

The life dalview hospital is such a joke!!! We were in casualty for almost 4 hours with our 12 month old with a fever of 40! The doctor then told us he had tonsillitis. We were then booked in for the night. No doctor came to us after we were booked in to explain to us what they were going to do regarding treating my son. Only the next day at 2 in the afternoon the pediatrician came and said he has bronchial pneumonia! When i asked to explain more in detail and what the next steps were I was shouted at and she walked away. I then got one of the nurses to get my discharge paper work done as I could not leave my extremely sick son in such a horrible disrespectful place like that! I was then forced to sign a paper saying I left against medical advice. I will never my life go back there or recommend anyone to that hospital!

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Replies (1)
Life Healthcare
Life Healthcare's reply19 Dec 2024, 10:38
Official
Hi Paige S, Thank you for taking the time to review us, we appreciate your valuable feedback. We are sorry and disappointed to hear that your experience was a negative one. We would appreciate the opportunity to find out what contributed to your low rating. Please send your contact details by following this link, https://lifebrand.goreview.co.za/goreview-crm?revid=D0f1eIkb so that your feedback can be addressed directly to the appropriate person. We look forward to hearing from you. Kind regards, Life Healthcare