Covid Protocol not enforsed

Item: Life Healthcare
Rating: 1
Author: Poppy S

My husband was admitted at Carstenhof hospital near Midrand on 12 May 2021. I went there for 2 consecutive days. Assistants at the entrance need to be seriously trained on Covid protocols...they just took our temperatures on the wrist and never insisted on a sanitizer for both days and yet there were dispencers at the entrance. It is appauling for hospital for such behaviour at a hospital. Luckily I had my own sanitizer in the bag

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Replies (1)

Life Healthcare's replyOfficial

14 May 2021, 09:41

Hi Poppy,

We are sorry to hear about your experience. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.

As this matter involves personal information and data, we cannot share any updates via Hellopeter.

Please don't hesitate to contact us should you not hear anything.

Life Healthcare's reply14 May 2021, 09:41

Official

Hi Poppy,

We are sorry to hear about your experience. We have shared your contact details and escalated this matter to hospital management and someone should be in touch soon.

As this matter involves personal information and data, we cannot share any updates via Hellopeter.

Please don't hesitate to contact us should you not hear anything.