SD
Shamie D

1 reviews | Active since Nov 2019

21 Jun 2023, 08:06

Carstenhof clinic bad news.

My son was admitted to Life Carstenhof in January for 5 days with severe headaches, was isolated in a private ward because they suspected he had Tb meningitis, on the 2night his iPhone was ****** from his bedside. We reported to hospital management and told them we could see where the phone was at the taxi tank in Joburg, they said they would have to look at footage and get back to us. To this day no one has ever contacted me. When I call, they say they have to organise a lie detector test to see who went in and out of the ward. They then started treating me as if I was a ********. My son was discharged on the 5th day. I kept telling them his arm is paining and his left side just drops, he looks as if he has had a stroke, they claimed because of the bad headache, that is what usually happens. He got worse a day after being discharged. I took him to a different hospital only to find out he suffered a stroke, which Carstenhof could not pick up. I’m disgusted at management of the hospital and also the nursing staff and Dr’s. I will never recommend anyone go there. At least I won’t.

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Replies (1)
Life Healthcare
Life Healthcare's reply21 Jun 2023, 08:35
Official
Hi Shamie,

Thank you for getting in touch. Please be advised that we have shared your contact details and escalated this matter to hospital management, someone will be in touch soon.

Regards,
Life Healthcare